A Team of Highly Competent Management Consultants, Corporate Trainers & Experts

Cindy Yu, Senior Consultant

Cindy Yu, Senior Training Consultant

Cindy Yu

Senior Training Consultant

Cindy possesses more than 10 years of solid experience in delivering training and consultancy services to corporations in the Greater China region. She has a brilliant track record in working with groups and learning facilitation, with a major focus in achieving service excellence, consultative selling, effective communication, coaching and motivation.

Cindy is graduated from the University of Perugia in Italy, and received her MBA degree at University of Dubuque in Iowa. She was accredited as a Certified International Services Quality Management Practitioner (ISQMP), Internal Quality Auditor and Mystery Shopper of Qualicert® by SGS Limited. Besides, she was also certified as a Professional Corporate Trainer (Level 1) by Ministry of Human Resources and Social Security of the People's Republic of China.

Cindy’s cordial and encouraging facilitation style enables her to maintaining good interactions with participants and creating inspirations in learning. She is always praised by participants for her warm, lively and practical training delivery with plentiful case sharing and interactive approaches. Over the years, she had successfully delivered training to clients including Standard Chartered Bank, Citibank, UBS Investment Bank, Bank of Communications, Manulife, AXA, Aon, Sheraton Hotel, Kowloon Shangri-la, Regal Kowloon Hotel, Prada, VF Asia, Chanel, LOREAL, Fancl, Chow Sang Sang, Swire Coca Cola, McDonald's, Towngas, Hongkong International Terminals, Hitachi, Nokia, AT&T, Yahoo!, Samsung, Airport Authority, Trade & Industry Department, The Hong Kong Jockey Club, Hong Kong Tourist Association, etc.

Cindy Yu's Qualifications:

  • MBA, University of Dubuque

  • Certified International Services Quality Management Practitioner (ISQMP), SGS Limited

  • Certified Internal Quality Auditor, SGS Limited

  • Mystery Shopper of Qualicert®, SGS Limited

  • Myers-Briggs Type Indicator (MBTI) Step I & II Administrator

  • Professional Corporate Trainer (Level 1), Ministry of Human Resources and Social Security of the People's Republic of China