Creative Problem Solving

Creative Problem Solving (CPS) and Decision Making

- Generating highly effective business outcomes from wise decision making

With creativity innovative products are designed and manufactured, but this is not enough to make the innovative products marketable. To make them marketable and profitable, another set of skills and toolboxes are certainly needed. Creative Problem Solving (CPS) is a solution. It is a dynamic model for problem solving and managing change.

Talent Professional's Workshop on Creative Problem Solving & Decision Making aims at embedding talents a Creative Problem Solving mindset so that they are capable to consistently generating highly effective outcomes from wise decision making. With several decades of scientific research and practical experiments, Creative Problem Solving is a practical, useful approach to everyday situations, business problems and personal issues. Participants will gain skills, strategies, and techniques to implementing Creative Problem Solving to their workplace.

Objectives of Creative Problem Solving:

  • Implement Creative Problem Solving as a powerful tool to resolve business problems

  • Share practical tools for creativity at work to break away habits that limits possibilities

  • Encourage discovery of new personal and business opportunities and challenges

  • Identify elements that hinder creativity

  • Attain success by effectively implement Creative Problem Solving


Sample Outlines of Creative Problem Solving:

  1. What is creativity?

    • Types of creativity needed in work

    • Roadblocks to creativity

    • How to be more creative

  2. Creative Problem Solving

    • Problem definition

    • Levels of problem solving

    • Beware not to become part of the problem

    • How to know what we don't know we don't know

  3. From Passive to Active

    • The difference between "try to do" and "must do"

    • Possibility in a foregone conclusion

    • Changes from "Used to be" to "It should be"

    • Thinking tool: Six Hat Thinking Model

  4. Report to your Boss? Or report to the Output?

    • Committees are the one who leads a function

    • Five Output that Bosses are looking for

    • Usage of right and responsibility

    • Thinking tool: Observing, Listening, Asking and Feeling

  5. Not only questioning, but giving suggestions

    • From "work on the principle" to "work on the reliability"

    • From "who makes mistake" to "how to correct a mistake"

    • Thinking tool: + - x ÷

  6. Value adding

    • From "How much I should be given" to "What is my value to company"

    • From asking the boss "Why there is nothing" to ask yourself "Why there must be something"

    • Thinking tool: S.C.A.M.P.E.R.

  7. Looking for a "Win Win Situation"

    • From "myself" to "ourselves"

    • From "protecting yourself" to "protecting the company"

    • Thinking tool: Leading and Following

  8. From "Need" to "Seek"

    • From "how much I need" to "how much I have"

    • Creating bargaining power in daily works

    • Thinking tool: Mind Map

Remarks: Program objectives and outlines are for reference only; programs would be tailor-made with clients' specific requirements.